Payment Policy for Supreme Candlelight

Effective Date: January 16, 2025

At Supreme Candlelight, we aim to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the accepted payment methods and the terms under which payments are processed on our website supremecandlelight.com.

By making a purchase on supremecandlelight.com, you agree to the following terms and conditions related to payment processing.

1. Accepted Payment Methods

We accept a variety of secure payment methods to make your shopping experience as convenient as possible. These include:

  • Credit and Debit Cards:
    We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    You can also pay securely through PayPal, one of the most trusted online payment processors.

  • Apple Pay and Google Pay:
    We support payments via Apple Pay and Google Pay for a fast and secure checkout experience.

  • Gift Cards:
    If you have a Supreme Candlelight gift card, you can use it as a payment method on our website.

Please ensure that the payment method you choose is valid and up-to-date at the time of checkout.

2. Payment Processing

Once you complete your order and proceed to checkout, your payment will be processed through our secure payment gateway. All transactions are encrypted and comply with the highest standards of payment security. We use SSL (Secure Socket Layer) technology to protect your payment information during the transaction.

  • Authorization:
    When you submit your payment, we will authorize the transaction with your payment provider. If the payment is approved, your order will be processed.

  • Payment Confirmation:
    After your payment is successfully processed, you will receive an email confirmation with your order details. This email serves as proof of payment and order confirmation. Please keep this email for your records.

  • Failed Payments:
    If your payment fails for any reason (such as insufficient funds, expired card, or technical issues), your order will not be processed, and you will be notified. You will have the option to update your payment method and retry the transaction.

3. Billing Information

When making a purchase, you are required to provide accurate billing information, including your full name, address, phone number, and payment details. This information will be used solely for the purpose of processing your order and will be kept confidential in accordance with our Privacy Policy.

  • Billing Address:
    The billing address you provide must match the one associated with the payment method you are using. Inaccurate billing information may result in a delay in processing your order.

  • Fraud Prevention:
    We reserve the right to verify billing information and may contact you if there are discrepancies or if additional verification is required. In case of suspected fraudulent activity, we may cancel your order or refuse to process it.

4. Sales Tax

Sales tax is applied to orders based on the shipping address and local tax laws. The applicable sales tax will be calculated and displayed during the checkout process before you confirm your order.

  • Tax Rates:
    Sales tax rates vary by location and will be applied according to the tax laws of the state or region to which your order is shipped.

5. Currency

All prices on supremecandlelight.com are listed in U.S. Dollars (USD). If you are shopping from outside the United States, the final amount charged to your account will be converted to your local currency by your payment provider, and any applicable conversion fees will be borne by you.

6. Payment Security

We take your security seriously and have implemented various measures to ensure that your payment information is safe. We use encryption technology to protect your personal and payment data during the transaction process.

  • PCI Compliance:
    Our payment processing partners are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your payment details are handled securely.

  • SSL Encryption:
    We use SSL encryption to secure your payment information during transmission. This ensures that sensitive data, such as credit card details, is protected from unauthorized access.

7. Order Cancellations and Modifications

Once your payment has been processed and your order has been confirmed, we begin processing your order immediately. If you wish to cancel or modify your order, please contact us as soon as possible at info@supremecandlelight.com. We will do our best to accommodate your request, but please note that cancellations or changes may not be possible if your order has already been shipped or processed.

  • Cancellation Fees:
    In rare cases, a cancellation fee may apply depending on the stage of the order fulfillment process.

8. Subscription Services

If you have subscribed to any ongoing or recurring payment services, such as a membership or subscription, you agree to the payment terms provided at the time of subscription. You will be billed on a recurring basis according to the chosen plan, and you can manage or cancel your subscription through your account or by contacting us.

9. Payment Disputes

If you believe there is an issue with your payment, such as a chargeback or billing dispute, please contact us at info@supremecandlelight.com. We are committed to resolving any issues promptly and in accordance with applicable laws.

10. Contact Us

If you have any questions or concerns regarding our Payment Policy, please do not hesitate to contact us: